This 30-hour International House Seville course is designed for experienced teachers who are interested in being trained to take up a senior teaching or management position in a language school, such as Director of Studies, Children’s Co-ordinator or Senior teacher. The course is also suitable for those who already hold such a position but would like some ongoing training. This very practical, hands-on course aims to give an overview of what can be expected in a management position, and sessions are designed to give participants the opportunity to experience being in the role of a DOS, etc. Sessions will include background information on the diverse roles of the different positions, case studies and video and “live” simulations.

The course will focus on the different roles of the TEFL Managers, and what is expected of them from the various groups with whom they work:

The Director of Studies/Children’s Co-ordinator and the students:

• Before the course starts – arrangement of classes, classrooms, level tests, materials and course books...

• The first day of the course – welcome pack, meeting the teachers, tour of the school...

• During the course – dealing with changes and complaints, absenteeism, assessing progress, exams and tutorials...

• At the end / after the course – exams, certificates and reports, feedback questionnaires...

The Director of Studies/Children’s Co-ordinator/Senior teacher and the teachers:

• Recruitment – advertising, selection criteria, interviews, contracts and conditions...

• The role and responsibility of the teacher – Teacher’s manual, timetable, the teachers’ room, systems of communication, dealing with problems and absences...

• Teacher development and supervision – provision of materials, teachers’ meetings, observations and feedback, tutorials...

The Director of Studies/Children’s Co-ordinator and the parents / authorities:

• Information gathering / provision – dealing with needs / expectations, conditions and payments, providing course information, methods of communication + meetings, progress reports, parents’ nights...

• Dealing with problems – course changes, absenteeism, discipline problems...

The Director of Studies/Children’s Co-ordinator and administration / management:

• Dealing with management/ the director – awareness of DOS responsibilities/duties, organisation and time management, awareness of the company infrastructure, goals and objectives, giving and receiving feedback, support in dealing with conflicts and problems...

• Dealing with administrative/secretarial staff – Dealing with initial enquiries from students, collaborating with regards to student information/demands/complaints...

• Dealing with other departments / areas – marketing, human resources, accounts.